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The Planner page is displaying ‘100% ‘and is not activating. Our first recommendation would be to use an alternative USB cable and USB port on the computer. You must have JavaScript enabled in your browser to utilize the functionality of this website. The likely cause is a setting in the Silverlight Application. https://satmap.com/knowledge/SatSync/Resolving_Common_issues_with_SatSync_on_Windows.html

Satmap 12 Problems

Depending on the type of Mac computer you own this may be the default, however on some machines this will be 64-bit mode and therefore the SatSync program will run, but Up next 2017mod.com - Langton - Duration: 10:48. Working... Click the image to view larger copy When selected make sure to select ‘continue allowing’, or ‘allow and remember’ to activate the plugin.

Loading... schultzit 1,167 views 10:48 Satmap Active 10 Plus Review by Trail Testers - Duration: 9:42. Upgrade to our new Active 12. Satsync Windows 10 Upgrade to our new Active 12.

All other faults If the information in the other sections of this guide have not been able to resolve the issue we would recommend contacting our technical support team via email SatSync will not open, or crashes during operation. SatSync will not detect the device All other faults SatSync will not open, or crashes during operation. https://satmap.com/knowledge/Xpedition/Resolving_Common_issues_with_Xpedition_on_Windows.html Satmap Systems 839 views 4:08 Active 10 GPS for mountain bike - Duration: 1:32.

MrBikersbest 8,876 views 4:18 GPS navigation Windows 7 netbook GEnavi4 driving use offline cached Google Earth 4 sat map - Duration: 5:32. Satsync For Mac outdoorterritory 6,865 views 1:32 Satmap Active 10 GPS Bundle - Cotswold Outdoor product video - Duration: 1:32. This will let us know if the issue is limited to Firefox, or a more generic issue. Category: SatSync Sign up for newsletter Subscribe Follow Us Join us on Facebook Follow us on Twitter Join us on Google Plus Watch us on YouTube News FAQ Active 12 Teams

Satmap Active 10 Software Update

My Documents, Desktop). this contact form Show more Language: English Content location: United States Restricted Mode: Off History Help Loading... Satmap 12 Problems You should then see the expanded via as shown above. Satsync Download View our Active 10 accessories.

All other faults If the information in the other sections of this guide have not been able to resolve the issue we would recommend contacting our technical support team via email Usually this can be resolved by changing internet browser; however you would need to change the settings of your antivirus program for a fix with Internet Explorer. We therefore recommend using Firefox whilst we try to resolve the issue. The SD cards very rarely fail but occasionally an SD card can become corrupted or damaged, we recommend backing up the data onto your computer (this can be done by using Satsync Not Working

We first recommend opening Safari, and checking a setting in ‘Safari’ > ‘Preferences’ > ‘Security’ tab > ‘Internet plug-ins’ tick box needs to be SELECTED as shown below. Disconnect the Satmap GPS device from the computer, then uninstall the current version of SatSync via the control panel and the add/remove programs feature, and to re-install by re-downloading the installer Get Xpedition Premium Kindred Spirits Loading... Therefore please open Firefox and select ‘Tools’ > ‘Add-ons’ as shown below; Click the image to view larger copy Then select ‘Plugins’ and find the ‘Silverlight Plug-in’.

My Antivirus program is reporting an error, or detection of a virus which will not let me load Silverlight We are aware of some antivirus programs that try to limit the Satmap 12 Instructions Using the browsers full screen mode. This will let us know if the issue is limited to Safari, or a more generic issue.

Press ‘F11’ to return to the normal view.

The likely cause for this is an issue with the .NET frameworks which are required for the SatSync program to operate. Upgrade to our new Active 12. Refresh – ‘F5’ Refresh (override cache) – Control ‘Ctrl’ and ‘F5’. Satmap Xpedition If re-installing the SatSync program fails to resolve the issue please visit our all other faults section.

Make sure ‘Always Activate’ is selected from the right hand side. Our developers are aware of the issue and are working to improve this fault which is experienced by a handful of users. Please make a note of any error messages you are receiving and any other information that might be relevant to the fault. Maps Africa Asia Australasia Austria Balkans Belgium Bulgaria Canada Channel Islands Cyprus Czech Republic Denmark Estonia Faroe Islands Finland France Germany Greece Great Britain Hungary Iceland Ireland Isle of Man Italy

Then reboot the computer and try again. Get help or support for your Active 12. This process may take a little while. View our Active 10 accessories.

Please then turn the unit back on and check via SatSync for any updates available. This can be completed by holding the ‘Ctrl’ button, combined with either using the mouse wheel, or pressing the ‘+ (plus)’ or ‘- (minus) to change the zoom level. You must have JavaScript enabled in your browser to utilize the functionality of this website. View our Active 10 accessories.

For more information please check the following link: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.asp) Google Chrome (version 12 to version 44) Firefox (version 12 and above) Opera is not officially supported but some integration for Silverlight To default the setting please go to main menu>settings>default>yes>clear all - the unit should turn itself off. View our Active 10 accessories. What browser and operating systems are supported?

Click the image to view larger copy If this fails to resolve the issue please click here. Working... If that doesn’t work we recommend returning to the ‘Internet Options’ options’ and under ‘browsing history’ select ‘settings’ and in the ‘Temporary internet Files’ changing the check frequency to ‘every time For more information please visit the Silverlight information page: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx How do I install Silverlight for Mac We recommend that Silverlight is downloaded from the Microsoft website which is provided below;

How do I install Silverlight for Windows? For just £20 a year you get, - A Wider range of high quality worldwide mapping. - Full screen route planner. - Printable route information and stats. - Advanced route editing. All within our robust weather resistant casing. Once this has been completed please re-open SatSync, connect the device to the PC and check again for updates.