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Samsung Tv Guide Not Working


However, this morning, despite the fact that my television’s automatic software update setting was and has always been turned off, the “Smart TV” updated, itself, to version 1111. After 30 minutes, power your TV back on and RESET the entire TV; this will cause you to have to go through the initial setup configurations. Then I was told I needed to hook my set up to the internet and their remote service would fix the problem. Again, this On TV Panel, as the Samsung customer service representative confirmed, is interconnected with our Samsung guide and the decommissioning is why you, I, and other Samsung Smart TV owners Check This Out

Please, allow me to share my scenario with you and other Samsung “Smart TV” owners, too. Two more days of Samsung Customer Service calls and I was finally able to get them out to my house to repair the set. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Mostly they have just phone operators who know nothing.

Samsung Tv Guide Says No Information

So, while I do not care, as much, about this second panel, the five panels that I counted on Samsung providing me, via my new Samsung Smart TV, for great features, Plasma Flat Panel Displays Plasma Flat Panel Great Found Deals! We should also encourage others to do the same.

I like the picture quality, but I'm beginning to believe that Samsung is not a brand to be trusted. After it does this, turn it back off and pull the power on the TV and all connected devices, once again, for 30 minutes. LCD Flat Panel Displays LCD Flat Panel Great Found Deals! Samsung Smart Tv Guide Button Not Working I own a 2013 F series model and I still have the On TV function, so I don't know what to tell you.

Flag Permalink Reply This was helpful (0) Collapse - Time to Contact Some Federal Agencies, Regarding Samsung by shamorris / July 6, 2015 7:01 PM PDT In reply to: MY 78INCH Samsung Tv Guide Button Not Working ScottAdelman is offline Quote Remove Advertisements Sponsored Links AVS Forum Advertisement Reply LCD Flat Panel Displays Tags channel. , guide , on tv , Samsung , smart remote AVS Flag Permalink Reply This was helpful (0) Collapse - EPG Data by ForMyOpinion / March 3, 2016 4:07 PM PST In reply to: Update on MISSING Samsung Electronic Programming Guide (EPG) is not sponsored by or in any way affiliated with AV Science Inc.

My guess is, both you and the H6350 owner have Software Update set to Auto and it downloaded the latest firmware which ended up removing the On TV function. Samsung Smart Tv Epg No Information Contact Us|Terms of Service|Privacy & Security|About Us|Our Network © 2003-2016 JustAnswer LLC JustAnswer GermanyJustAnswer SpanishJustAnswer JapanJustAnswer US 12291 14886267 SamyGO Samsung TV Firmware on the GO Skip to content Search Advanced search Quick links Unanswered HiTry rebooting the combo, unplug from wallpower wait 5 mins then replug back in againAnthony Ask Your Own TV Question Customer: replied1 year ago. Then, I began to smell a rat.In May, Samsung pushed out an announcement, via this television, that they were discontinuing the “On TV Panel” and that they apologized for any inconvenience;

Samsung Tv Guide Button Not Working

After 30 minutes, plug the TV back in the electrical outlet and turn it back on. I spent several hours with Samsung Customer Service which is the most frustrating experience. Samsung Tv Guide Says No Information Quote Postby juusso » Tue Sep 24, 2013 5:26 pm Have focused on interesting function, have a look at _ZN7CEpgApp23m_ReturnToOriginChannelEvIt calls other stuff when triggered:Code: Select all<...>

The upgrade method as per the Samsung link doesn't work. his comment is here I'm a senior and I saved for years to buy this TV after researching everything in my price range. characters left: Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Quote Postby superb1 » Mon Oct 14, 2013 1:30 am I think at this present stage, It may be easier to develop a epg widget which downloads and caches data from Samsung Tv Channel Guide

Since the H series is a 2014 model, it sounds like the Smart Hub got a series-wide update? Flag Permalink Reply This was helpful (0) Collapse - OVER $7,000 FOR A SMART TV THAT NOW IS DUMB FROM SAMSUNG. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. BD-D8500M.

ENTER HERE © CBS Interactive Inc.  /  All Rights Reserved. Samsung Tv Guide Not Working 2015 I am curious, did Samsung question how you were getting the Samsung-based guide, via an HDMI cable, since you were, in fact, getting the Samsung guide before? As multiple customer service representatives have said to me, this IS related to the decommissioning of the On TV Panel, which Samsung did near June 1, 2015.

When I questioned but the set scans and locks the channels into it why cant I remove the unwanted channels, they just fall back on their first excuse, its the FCC

Please stand with me so we can get results. Preview post Submit post Cancel post You are reporting the following post: Samsung Smart TV not getting EPG data from cable provider This post has been flagged and will be reviewed Getting the latest news is easy, Click Here for info on how to join the newsletter list. Samsung Tv Do You Want To Stop Recording And Use This Instead Finally, please, communicate your experiences with the rest of us, here, on this forum, so that, we may help educate other Samsung customers as to what is happening.

Next month, should I expect Samsung to take away my “Smart TV’s” ability to reproduce color images? by R. Hello, again, lomafan:Thanks for your response. navigate here Again, it would be GREAT if all Samsung customers could still have access to this information, simply by pressing the Guide Button, on our Samsung remote.

I suppose the only hope is a firmware update fixes these and other EPG problems and Samsung can quietly make this disappear. by lomafan / June 14, 2015 5:53 PM PDT In reply to: Additional Response... I have noticed that when I configure the TV for Charter's STB, I am no longer asked for different Charter services in my area, or to enter a STB make and The EPG always worked with my digital adapter from my cable company till this update.Consumers need to stand up to Samsung.Customer service at Samsung is just horrible.

Message 4 of 20 (45,216 Views) Reply 0 Kudos golferbarb New Member Posts: 1 Registered: ‎11-12-2015 Re: Samsung Smart TV - Guide stopped working after latest update Options Mark as New One Happy Customer < Previous | Next > My Expert answered my question promptly and he resolved the issue totally. Get root on: C series, D series, E series, F series, H series, exeDSP/exeTV patches[C/D/E/F/H]DO NOT EVER INSTALL FIRMWARE UPGRADE Top ocean SamyGO Project Donor Posts: 196 Joined: Sat Jan 07, He stated that Samsung interface is being "Improved" and this is why it was removed.

Google zags and these smart TVs may lose YouTube. They would be hard-pressed to do this, as the fact that in the USA and Canada, those Samsung customers are also unable to record their own television programs, via the Samsung-based I use the guide a lot to schedule programs and wondered if anyone else is having a problem since the update? Allen's Avatar Allen Technician Satisfied Customers: 534 37 years tv service with Panasonic, Hitachi ,RCA Related TV Questions Question Date Submitted I am unable to adjust the sound volume

Reply 0 Kudos All Forum Topics Previous Topic Next Topic What can we help you with? I have come accustomed to pressing GUIDE on the Smart Remote and having the Samsung ON TV channel guide appear. That was the EPG called "TV Guide On Screen" (aka TVGOS), and was run by third party company called Rovi. How can they steal something we paid for!! I also filed a complaint with the Better Business Bureau and my state's Attorney General.